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Delete my data

Last updated: 15 Nov 2026

You can ask us to delete your My Smart GMB account and personal data at any time.

1. Business owners

Step 1: Cancel autopay from Dashboard, then Billing (so no further charges).

Step 2: Disconnect Google from Dashboard, then Google. This deletes your Google access token right away. You can also remove access at myaccount.google.com/permissions.

Step 3: Email help@mysmartgmb.com from your registered email with the subject "Delete my account".

We confirm within 7 days and delete your account, business details, Google data, reports and QR settings within 30 days. Your QR code stops working after deletion.

We keep only what Indian law requires, such as invoices and payment records for tax purposes. These are not used for anything else.

2. Customers who left a review

We do not store your name, contact details, voice recording or review text. Your review is on Google, posted from your own account. To edit or delete it, open the review in Google Maps or Google Search and choose Edit or Delete.

3. Questions

Grievance Officer: help@mysmartgmb.com, +91 62603 93516.