Shipping & Delivery Policy
Last updated: 15 Nov 2026
Most of My Smart GMB is digital and available right after signup. This policy covers physical items, such as the acrylic QR standee included in Pro (1 standee) and Business (2 standees) plans.
1. Digital service
Your account, QR code and print-ready designs are available in your dashboard immediately. Nothing is shipped for these.
2. Standee orders
- Order your standee from Dashboard, then Standee, after your paid plan starts.
- Printing and dispatch: within [3–5] working days.
- Delivery: across India, usually [5–10] working days after dispatch, depending on your location.
- Shipping is free for standees included in your plan.
- You get a tracking number in your dashboard and by email once it is shipped.
3. Address
Please check your address and phone number before ordering. Changes are possible only before dispatch. If a parcel is returned due to a wrong address or no response, re-shipping may be charged.
4. Damaged or wrong item
If the standee arrives damaged or wrong, email us within 48 hours of delivery with photos of the item and the package. We will send a replacement at no cost.
5. Delays
Delays can happen due to courier issues, holidays or weather. We will keep you updated.
6. Contact
Email help@mysmartgmb.com or call +91 62603 93516.