How can we help?
Quick answers about setup, QR codes, voice reviews, Google and billing.
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Getting started
How do I sign up?
Click Start free trial, choose a plan, enter your name, email, mobile and business details, then set up autopay. Nothing is charged for 7 days.
Where do I find my Google review link?
- Open Google Search, signed in with the Google account that manages your business.
- Search your business name. Your Business Profile panel opens.
- Tap Ask for reviews (or Get more reviews) and copy the link.
- Paste it in Dashboard, then Profile, then Google review link, and save.
How do I add my logo and brand colour?
Go to Dashboard, then Profile. Upload your logo (square PNG or JPG works best) and pick your colour. Your review page and QR designs update right away.
QR & printing
How do I download and print my QR design?
Go to Dashboard, then QR. Pick a design and tap Download PDF or PNG. When printing, choose Actual size / 100%, not "fit to page", so the QR stays sharp.
Where should I place the QR code?
Where customers wait or pay: reception, billing counter, tables, or near the mirror in a salon. Keep it at eye level and in good light.
Can I send the review link on WhatsApp?
Yes. Go to Dashboard, then QR, and tap Share on WhatsApp. It sends your review page link, useful for customers who already left.
Voice reviews
Which languages can customers speak?
English, Hindi, Arabic, Spanish, Chinese, Russian, Urdu, French, Tamil, Bengali and many more. Customers can also type in any language.
The mic is not working. What should I do?
- When the phone asks, tap Allow for microphone.
- If it was blocked, open the browser settings for the site and allow the microphone.
- Use an updated Chrome or Safari.
- If it still does not work, the customer can type the review instead.
Is the customer's voice saved?
No. The voice is used only to make text and is never saved. Customers see this notice before the mic starts.
Does AI change what the customer says?
Never. The text is exactly what the customer said. Only the customer can edit it before posting.
Google profile
How do I connect my Google Business Profile?
Go to Dashboard, then Google, and tap Connect. Sign in with the Google account that manages your business, allow access, and choose your location.
Why are my reports empty?
Reports fill in after the first sync, which can take up to 24 hours after connecting. Google's own numbers usually arrive with a delay of 2–3 days.
A customer posted a review but I can't see it on Google.
Google sometimes takes time to show new reviews, and may hide reviews it thinks break its rules. We cannot control this. Ask the customer to check that the review was posted from their account.
Billing & autopay
How does the free trial work?
Every plan starts with 7 days free. You set up autopay at signup, and the first payment is taken only after the trial ends. Cancel before that and you pay nothing.
How do I cancel autopay?
Go to Dashboard, then Billing, then Cancel autopay. Your plan stays active till the end of the period you have paid for. See Refund & cancellation.
My payment failed. What happens now?
Your account stays active for a few days while we retry. Check your bank or UPI app, then go to Billing to set up autopay again if needed.
Can I get a GST invoice?
Yes. Email us your GST number and business name, and we will send the invoice.
Account & data
How do I change my password?
Go to Dashboard, then Account. If you forgot it, use Forgot password on the login page.
How do I delete my account?
Follow the steps on Delete my data. We delete your account and data within 30 days.
Still need help?
We usually reply within a few hours on working days.