Let happy clients talk about their glow on Google.
Skin, hair and laser clients choose clinics by trust. My Smart GMB makes it easy for them to share their experience, in their own words and language.
No charge for 7 days. Cancel any time.
Clients compare clinics before they trust one.
Treatments are personal and often take many sessions. People read reviews carefully before they book the first one.
Trust before the first session
Words like "safe", "explained clearly" and "no pressure to buy" matter a lot to new clients.
Many happy moments
Hair and laser treatments run for weeks. Every good session is a chance to ask.
Speaking feels natural
Clients find it easier to say how they feel than to type it.
Good moments to ask for a review.
Ask when the client feels cared for, not only when they see the final result.
After the consultation
If they felt listened to and nothing was pushed on them, they will say so.
Counter cardAfter a good session
Comfortable session, helpful staff, on-time appointment. All worth sharing.
Table tentWhile paying
A standee at the counter reminds every client on the way out.
StandeeOn WhatsApp
Send the review link with session reminders or after-care messages.
WhatsApp linkTools your clinic will actually use.
Elegant QR designs
Print-ready standees and cards in your brand colours that suit a premium clinic.
Low-rating alerts
Hear about an unhappy client quickly and reach out before it grows.
AI reply drafts Pro
Kind, short replies that never mention a client's skin or hair condition. You approve each one.
Competitor tracker Pro
See how 3 nearby clinics' ratings and review counts change every week.
Reviews that keep your clinic safe
- Never offer a free session or discount for a review
- Ask every client, not just the happy ones
- Don't mention a client's treatment in public replies
- Client voice is never saved, and we don't collect their name or phone
Questions clinics ask
Can clients add before and after photos?
Clients can add photos on Google themselves when they post. Our tool only helps with the review text.
Should I ask after the first session or the last?
Either works. Many clinics ask after a good session midway.
Will it work for a salon-cum-clinic?
Yes. Reviews go to whichever Google profile you connect. Separate profiles get separate QRs.
Do customers need an app?
No. They scan the QR with their phone camera, speak or type, and post from their own Google account.